Personal Information Name Nationality Email National Number For Jordanians/ Passport Number For Non-Jordanians Telephone Number Complainee information Name of airline/travel agent Type of violation Denied Boarding Flight Delay Baggage lose/Damage/ Delay Flight Cancelation Other تأخر الطائرة ( مدة التأخير / اذكرها ) فقدان الحقائب/ تلفها/ تأخر وصولها ( مدة التأخير/ اذكرها) اخرى/ اذكرها Complaint Nature and Details Complaints Attached Documents Passport Copy – Airport Stamp If Available One file only.20 MB limit.Allowed types: gif, jpg, jpeg, png. Copy Of Ticket One file only.20 MB limit.Allowed types: gif, jpg, jpeg, png. Copy Of Boarding Pass One file only.20 MB limit.Allowed types: gif, jpg, jpeg, png. Copy Of The Complaint Submitted To The Airline Or The Airport Operator One file only.20 MB limit.Allowed types: gif, jpg, jpeg, png. Authorization (proxy) One file only.20 MB limit.Allowed types: gif, jpg, jpeg, png. Baggage Tag One file only.20 MB limit.Allowed types: gif, jpg, jpeg, png. Other Unlimited number of files can be uploaded to this field.20 MB limit.Allowed types: gif, jpg, jpeg, png. Procedures Undertaken By The Complainant Prior To The Submission Of The Complaint (if any) Communication With The Company On The Subject Of The Complaint Yes No Notification Of The Complaint To Others Yes No Case reference number from the company : اذكر الجهة : Any legal Action On The Complaint And The Nature Of Such Action
