Advance Notification for Air Passengers with Disabilities (PWDs) and Persons with Reduced Mobility (PRMs)
EARLY NOTIFICATION MAKES YOUR JOURNEY EASIER
When booking your flight, remember to:
Review the airline’s applicable terms and conditions regarding the carriage of passengers with disabilities or reduced mobility.
Inform the airline of your requirements and the assistance needed to facilitate your travel arrangements.
Inform the airline at the time of booking and at least 48 hours before departure
Inform the airline of your needs in advance and enquire whether any of them are subject to specific conditions, special procedures,
or require prior approval from the airline:
✈️ You require assistance at the airport, during boarding and disembarkation from the aircraft.
♿ You will be travelling with a wheelchair or other mobility aids.
🔢 The number and type of mobility aids or assistive devices you will be travelling with including whether any device is battery-powered.
👤 Whether you will be travelling with a companion or whether a companion is not required.
🐕 Whether you will be travelling with a service dog trained to provide support and assistance with mobility to persons with disabilities.
Any other assistance or arrangements you may require.
🔄 Travelling on a return journey?
Make sure to inform the airline of your requirements for both your outbound and return flights.
WHY IS EARLY NOTIFICATION IMPORTANT?
Advance notification helps the airline and the airport coordinate and prepare to provide the necessary assistance, facilitation arrangements, and accessibility requirements
(( Inform the airline in advance of your needs to ensure safe and accessible travel))
Civil Aviation Regulatory Commission